Christina

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Christina Lombardo Ray

(614) 332-9747

Powell, Ohio 43065

Christina@LifeTrekCoaching.com

EDUCATION

Master of Art in Education, Human Resource Development, The Ohio State University

  • Emphasis of Study: Performance Improvement, Instructional Design, Adult Education, Learning Methods, Performance Analysis, Evaluation, Training Design & Organization Development

Bachelor of Science in Education, Marketing, The Ohio State University

Certified Coach Training Program, Coach Training Institute

Qualified to administer Myers Briggs Personality Type Indicator (MBTI)

PROFESSIONAL EXPERIENCE

LIFETREK, INC., Powell, Ohio 01/02 -- Present

  • Personal & Professional Coach

  • Organizational Development Specialist

PERFORMANCE IMPURSUIT, Powell, Ohio 5/96 -- 12/01
HR Development & Performance Improvement Consultant / President

  • Organizational Development, Process / Performance Improvement, Instructional Design, & Training.

  • Design, develop and facilitate Myers Briggs Personality Type Indicator Feedback Workshops, Team Building, Career Development, and Communications Workshops for private and public sector clients.

EXPRESS (a division of the Limited, Inc.), Columbus, Ohio 3/99 -- 2/00, 5/00 -- present
Instructional Design / Performance Improvement Consultant

  • Designed and developed a self-directed learning supported by structured on the job Training program for Partners and Associates interested in Management.

  • Designed and developed the Express Stores' New Associate Orientation Workshop.

  • Designed an instructional format for and revised five Store Operating Procedure Manuals.

STRUCTURE (a division of the Limited, Inc.), Columbus, Ohio 1/00 -- 7/00
Instructional Design / Performance Improvement Consultant

  • Partnering with Structure to increase merchandise sales by designing and implementing a combination structured on the job and self-directed Pants Certification Training Program to be used by 5000 store Associates.

THE PACE GROUP (a division of Sylvan Learning Systems), Dublin, Ohio 9/97 -- 9/98
Contracted to Honda of America Manufacturing, Inc.
Instructional Design / Performance Improvement Consultant

  • Partnered with Honda to conduct needs assessments, performance analysis and evaluations related to business practices, individual and organizational performance, and work environment challenges.

  • Developed and implemented a variety of impact oriented performance improvement initiatives including process redesigns, training design / development, transfer of learning tools, career enhancement / direction, performance management tools, and organizational development initiatives.

CHECKFREE CORPORATION, Columbus, Ohio 6/92 -- 9/97
Performance Improvement, Training & HR Development, Manager 3/94 -- 9/97

  • Conducted needs assessment, performance analysis and evaluations related to business, performance, and work environment challenges.

  • Developed and facilitated corporate training, organizational & career development initiatives.

  • Team managed a staff of 13 HR Generalists located in 7 cities across the nation.

  • Managed associate career development and relations issues.

  • Developed, coordinated and facilitated a suite of corporate management development workshops including: Leadership, Behavioral Interviewing, Performance Coaching / Appraisals, and Goal Setting.

  • Developed and facilitated associate level workshops including: Team Building, Stress Management, New Associate Orientation, and various software training including MS Office Suite and Review Writer.

  • Promoted from positions of Instructional Design & Development Specialist, Training and Development Coordinator, Curriculum Development Specialist.

Recruiter 6/92 -- 3/94

  • Recruited, interviewed, and hired all levels of personnel including positions in Management, Customer Service, and Software Engineering.

MARTHA VANCE, & MOORE TEMPORARY AGENCY, Dublin, Ohio
Employed as a temporary employee in various positions including human resources, training, administration, and customer service. Worked between collegiate quarters and in the Summer 1991.

NATIONWIDE INSURANCE COMPANY, Ohio 7/88 -- 3/90 Agent Office Assistant, Customer Service

PROFESSIONAL ACTIVITIES

  • International Society for Performance Improvement, ISPI
  • American Society of Training & Development, ASTD
  • Partner with Dublin High School -- The Young Professionals Academy, to coordinate student Internships and facilitate workshops on various topics including: Business Communications, Team Building, Interview Skills
  • Myers Briggs Personality Type Career Planning Application / Resume Writing